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How Executive Directors Can Keep Staff Motivated During Times of Stress

In the nonprofit world, stress isn’t just seasonal—it can be constant. Whether it's grant deadlines, leadership transitions, community crises, or economic instability, nonprofit teams often find themselves navigating high-pressure environments with limited resources. In these moments, the Executive Director (ED) plays a pivotal role in keeping morale high, sustaining productivity, and supporting the well-being of staff. But EDs aren’t immune to the very stressors their teams face. In fact, they often carry the additional burden of strategic responsibility and emotional labor. That’s why motivation and resilience must begin with the leader.

Here are practical, mission-aligned strategies Executive Directors can use to keep their teams motivated—while also caring for their own well-being.

Lead with Transparency and Empathy

Clear, honest communication helps reduce uncertainty and fosters trust. During times of stress, EDs should be transparent about challenges, decisions, and what is (and isn’t) known. Share updates regularly—even when there’s no new information.

Equally important is empathy. Recognize that stress affects each person differently. Take the time to check in with team members one-on-one. Tools like 15Five or simple weekly check-ins can open the door to honest conversations about how staff are coping.

And don’t forget to check in with yourself. Self-awareness is a leadership strength. Try using reflection tools like a leadership journal or Daily Burnout Check-In to gauge your own stress levels.

Clarify Priorities

When everything feels urgent, motivation can quickly give way to burnout. Help your team focus by clarifying what truly matters. What are the non-negotiables for this week or month? What can be paused or delegated?

Use frameworks like the Eisenhower Matrix to help staff prioritize tasks, and normalize conversations around letting go of non-essential activities when capacity is stretched thin.

Celebrate Small Wins

Recognition doesn’t have to be grand to be meaningful. Especially during stressful periods, acknowledging progress—no matter how small—can go a long way.

Consider:

  • A quick shout-out during team meetings
  • A “win of the week” Slack channel
  • Handwritten thank-you notes
  • Celebrating work anniversaries or milestones

The WorkHuman platform offers great insight into peer recognition strategies for distributed teams.

EDs can also benefit from celebrating their own wins. Keep a personal log of leadership victories or positive feedback to remind yourself of the progress you're making.

Promote Psychological Safety

Staff should feel safe to express concerns, propose ideas, or admit mistakes without fear of judgment. Psychological safety fuels innovation, team cohesion, and trust—all of which are essential under stress.

Model vulnerability by admitting when you don’t have all the answers, and encourage open dialogue during meetings. Leaders who say “I hear you” and “Let’s figure it out together” build resilience through connection.

EDs should also have safe spaces of their own. Peer support groups or facilitated leadership circles like those from Leading Edge can offer validation, perspective, and relief.

Offer Flexibility Whenever Possible

Stress often extends beyond the workplace. Offering flexibility in how and when work gets done can be a lifeline for staff navigating personal challenges.

Examples include:

  • Adjusted work hours
  • Remote work options
  • “No meeting” days to reduce Zoom fatigue
  • Encouraging staff to take mental health days

Organizations like Mind Share Partners provide research-backed resources on mental health in the workplace.

As an ED, be sure you model flexibility, too. Take a mental health day when needed and communicate that doing so is part of a healthy workplace culture.

Reconnect to the Mission

Stress can cause staff to lose sight of the “why.” During turbulent times, leaders should reinforce the organization’s mission and impact.

Share client stories, data points, or testimonials that demonstrate the value of your work. Invite team members to reflect on what drew them to the organization and what keeps them going. Mission moments are powerful reminders of purpose.

Reconnecting to the mission is vital for the ED as well. Set aside time monthly to reflect on how your leadership aligns with your values and the organization's goals. Nonprofit Leadership Alliance offers great reading and webinars on purpose-driven leadership.

Invest in Staff Development

When things feel unstable, opportunities for growth signal confidence in the team’s future. Offer low-cost or free professional development like webinars, cross-training, or mentorship.

Sites like NonprofitReady and Catchafire offer excellent learning tools for nonprofit professionals.

Similarly, invest in your own learning. Whether it’s executive coaching, a short course, or attending a leadership retreat, personal growth fuels your ability to lead others.

Take Care of Yourself—Seriously

This can’t be overstated: Your well-being is foundational to your organization’s health.

Ways to support your own resilience:

  • Set boundaries around work hours and availability
  • Schedule breaks into your day—even short ones
  • Unplug from screens after hours
  • Seek professional coaching or mental health support
  • Build a peer support network

Explore resources like The Wellbeing Project or CompassPoint for frameworks designed specifically for nonprofit leaders.

Keep Staff Motivated During Times of Stress

Stress is inevitable—but sustained burnout is not. With intentional leadership and a commitment to your own well-being, Executive Directors can build cultures that are not only resilient but compassionate and mission-driven. During tough times, your presence, clarity, and care—both for your team and yourself—are among the most powerful tools you have.

For more leadership and nonprofit management insights, explore additional resources at Nonprofit Snapshot.

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