It started with a reasonable-sounding decision. A gift processing manager, reviewing the organization's mail file, made a judgment call: donors who had given $1,000 or more in a single gift would be removed from the regular mailing. The reasoning was intuitive enough. High-capacity donors are busy people. They don't need more paper in their mailboxes. Everyone knows that wealthy donors don't respond to direct mail the way smaller donors do.
I've been working with nonprofit boards for a long time. I write about them, I talk about them on the podcast, and I've observed enough board meetings (good ones and frustrating ones) to develop some strong opinions about what makes the difference between a board that thrives versus one that just abides.
Grant research has never been easy. The work of identifying funders whose priorities align with a specific organization's mission, programs, and geographic focus requires patience, persistence, and a tolerance for dead ends. What it should not require is fighting the tools themselves.
And yet, for a growing number of development professionals, that is precisely what the work has become.
There is a particular kind of confidence that comes from a long and successful career. It is not arrogance, exactly. It is something more earned than that. It is the accumulated evidence of years of work, of problems solved and teams led and organizations guided through difficult moments. It is the reasonable belief, grounded in experience, that you know who you are as a professional.
And then you join a nonprofit.
This post is offered as general nonprofit governance guidance, not legal advice. Bylaws are legal documents, and organizations should have final language reviewed by qualified legal counsel familiar with their state's nonprofit corporation law before adoption.
It is one of the most common dilemmas in nonprofit organizational life, and it surfaces with remarkable regularity: a staff member, deeply concerned about the behavior or performance of an executive director, wonders whether to bring those concerns to the board of directors.